Order Confirmation:
All orders are confirmed within 1 hour of placing the order. If the customer is unreachable during this period, the order may be delayed or cancelled.  

🚚 Shipping & Delivery:
Orders are delivered within 3–5 business days. Fridays are non-working days, so orders placed or processed on Friday will be handled the next business day.

🧪 Inspection Before Payment:
Customers are allowed to open the package and smell the fragrance before accepting the order. If you decline the order after inspection, a 60 EGP handling/shipping fee will be charged. If you accept the order, the full product price must be paid upon delivery.